rajabadotPrivacy Policy

What Data We Collect on rajabadot

We collect information in two ways: data you provide directly and data we gather automatically. When you create an account on rajabadot, you supply your phone number, email address, full name, date of birth, and government-issued ID (passport, national ID card, or driver's license). We require a photo of your ID and a selfie matching the ID to verify your identity before you can access real-money gaming.

During account use, we collect payment information: the payment method you select (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), deposit and withdrawal amounts, and timestamps. We record all wagers, game outcomes, and balance movements. We store your account transaction history indefinitely so you can review your activity and we can settle disputes.

We automatically collect technical data: your IP address, browser type, device type, timestamps, and pages visited. We use cookies and similar tracking technologies to recognize you when you return and to understand how you use rajabadot. This data helps us maintain platform security, prevent fraud, and improve user experience.

How We Use Your Data

We use your personal information for account verification, payment processing, and wager settlement. Your identity data (name, ID, photo) is used solely to confirm you are who you claim and to comply with anti-fraud standards. We do not use your information for marketing, profiling, or behavioural analysis unless you opt in to receive promotional emails.

Payment information is processed by our payment processors and your chosen payment provider. When you deposit via mobile banking or local payment, those services receive your transaction request and confirm it directly. We do not store your payment credentials (card numbers, wallet PINs) on our servers; payment processing is handled by third-party providers who maintain separate security standards.

We use technical data (IP address, browser info, cookies) to protect our platform from unauthorized access, detect fraud, and enforce our terms. If we suspect suspicious activity—multiple accounts from the same IP, collusion, bonus abuse—we may investigate and restrict your account. We also use aggregated, anonymized data to understand traffic patterns and improve rajabadot's performance.

Personal data (name, email, phone, ID)

Used for account verification, payment processing, and legal compliance. Not shared with third parties except where law requires.

Payment data (amounts, methods, timestamps)

Stored for transaction records and dispute resolution. Shared with payment providers only as needed to complete transactions.

Technical data (IP, browser, cookies)

Used for security, fraud detection, and platform improvement. Retained for troubleshooting and compliance audits.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate rajabadot. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to facilitate deposits and withdrawals. Email providers deliver our account notifications. Hosting providers maintain our servers and databases. We select these partners carefully and require them to protect your data using encryption and access controls.

We do not authorize third parties to use your personal information for their own marketing purposes. However, they may use data consistent with their own privacy policies. We recommend reviewing the privacy terms of mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment separately.

We may disclose your information if required by law (e.g., a court order, law enforcement request, or regulatory investigation). We comply with legal process and do not object unless the request is demonstrably unlawful. We do not share your data with marketing firms, data brokers, or other unrelated third parties.

Data Retention and Storage Location

We retain your personal information for as long as your account is active. After you close your account, we keep records for a minimum of 7 years to comply with anti-money-laundering (AML) and anti-fraud standards. Some data (e.g., transaction logs) may be retained indefinitely for dispute resolution.

Our servers may be located outside Indonesia. By using rajabadot, you acknowledge that your data may be processed and stored in jurisdictions with different privacy laws than your home country. We undertake to apply the same security standards globally regardless of server location.

Cookies and Tracking Technologies

We use cookies to remember you, store your preferences, and track your activity on rajabadot. A cookie is a small file stored on your browser that identifies you when you return. Most browsers allow you to refuse cookies or alert you when a cookie is set; however, disabling cookies may limit your ability to use rajabadot fully.

We also use pixel tags and similar technologies to measure how you interact with our platform. This data helps us understand user behaviour, improve performance, and detect fraud. These technologies are essential to rajabadot's operation; opting out may not be possible without limiting functionality.

Your Rights and Control Over Your Data

You have the right to access, update, or delete your personal information. You can review and edit most account details (phone, email) directly through your rajabadot dashboard. To request deletion of your account and associated data, contact our support team. We will process deletion requests within 30 days, subject to legal retention requirements (AML, anti-fraud).

You may opt out of promotional emails at any time. We do not send unsolicited marketing unless you have explicitly consented. You cannot opt out of transactional emails (account notifications, settlement confirmations) as these are essential to your account operation.

If you believe your data has been misused or breached, contact us immediately. We will investigate and respond within 14 days. We undertake to notify you of significant data breaches (unauthorized access to sensitive information) without undue delay.

How We Protect Your Data

We apply industry-standard security measures: encryption (HTTPS/TLS for data in transit, encryption at rest for stored data), access controls (limited staff access to sensitive information), firewalls, and regular security audits. However, no system is completely secure. We cannot guarantee that your data will never be accessed by unauthorized parties.

We require strong passwords and encourage you to change your password regularly. If you believe your account has been compromised, contact our support team immediately. We are not liable for losses resulting from your own negligence (e.g., sharing credentials, using weak passwords, logging in from public networks).

Contact Us About Privacy

If you have questions or concerns about how we handle your data, contact our support team via email or live chat. Provide your account ID and a description of your concern. We will respond within 14 days. If you believe we have violated your privacy rights, you may also submit a formal complaint to the data protection authority in your jurisdiction, if one exists.

We may update this privacy policy periodically. Changes take effect immediately upon posting. Continued use of rajabadot after policy updates indicates your acceptance of new terms. We will notify you of significant changes via email at least 30 days before they take effect. Our commitment is to handle your personal information transparently, securely, and in compliance with applicable law. We collect only what we need to operate rajabadot, keep data secure using encryption and access controls, and share information only where necessary for service delivery or legal compliance. Your data is yours; we are stewards of it.